AMERICAS MARKETS EXPANSION…
Experiencing continued growth from The Americas source markets, Tour East plans to further expand its presence and support for the Retail, Wholesale and MICE sectors of the industry in this region.
After recently setting up a sales structure for both leisure and MICE, Tour East has today announced the opening of a full service travel industry support centre in Los Angeles and based within the JTB Americas Company building.
Speaking on this development, Chris Bailey – Senior Vice President said ” The Americas – as a source market, has become increasingly important to the Tour East Group and we are seeing growing demand for our destination management services which now span 14 countries across Asia Pacific and especially as clients look for more expert knowledge and experiential driven tailored travel programs.
To facilitate this, Tour East has started the process to open this office in order to deliver expert destination knowledge directly to our industry partners. The office will also act as an administrator for bookings and importantly payments which not only provides a more “real time” communication opportunity for our customers – delivering ease and speed, but also negates the need for extra administration and costly money transfers to conclude transactions.”
Tour East will also add a sales presence in Sao Paulo, Brazil to further expand its sales and business development network supporting the planned expansion of The Americas source markets. This office will cover South American and Mexico markets.
Speaking on the overall strategy, Shigeyuki Suzuki – CEO and President of Tour East Group commented ” Our business is 100% derived from B2B relationships with the Travel Industry and to stay relevant to our existing and new potential clients, we have to strive to not only deliver quality products and services, but also be a trading partner that is efficient, effective and easy to do business with. Technology plays an important part in this and Tour East is certainly driving market leading options in this regard – but so is the ability to talk and interact with our people located in and near our clients’ home markets. Our growing team of sales and business development professionals are strategically placed to add that extra layer of service and access.”
The Tour East Group is a leading provider of destination management services within Asia Pacific for the global travel industry. Established in 1972 to deliver warm and personalised guest interaction for visitors to the region, experience based tour and travel programs and inspired meeting, incentive, convention and exhibition events, today the company blends these award winning activities with advanced technology tools to also deliver business and commercial efficiency for our industry partners. Tour East is committed to sustainable travel programming and management and delivers this from its 14 operating destinations in Singapore, China & Hong Kong, Thailand, Indonesia, Vietnam, Cambodia, Myanmar, Japan, Korea, Taiwan, Philippines, Sri Lanka, Australia and New Zealand.
Select Representation looks after Tour East in the UK, Ireland & Scandinavia.